Privacy Policy

Doctor Communication Solutions Limited trading as DocCom ("we"/"us"/"our") are committed to protecting and respecting your privacy. This policy (together with our Terms of Use) sets out the basis on which we will process any personal data we collect from you or that you provide to us.

Please read this Privacy Policy carefully. By using these websites, you consent to the collection and use of your information by us and to this Privacy Policy.

What information do we collect?

So that we can provide the services on these websites, we may ask you to submit certain information. You are under no obligation to provide such information, but if you choose to withhold requested information, we may not be able to provide you with certain services. You may also choose to provide us with additional information about you to enhance your profile within your network any other networks you belong to via these websites.

The information we may collect from you includes:

• Profile information that you provide by filling in forms on our websites, including your name, email address, contact details, date of birth and a password and information about your work including your job title, grade, where you work and your specialism. This includes information provided at the time of registering to use these websites, subscribing to our services, posting content or requesting further services. This information is personal to you, and by creating an account with us you allow others, including us, those in your network and other networks you belong to, to identify you;
• Once you have created an account with us using DocCom.Me, you may choose to provide additional and/or updated profile information from time to time, such as your, academic background and clinical experience, in order to benefit from the interactive and other services provided on these websites;
• You may use these websites to send invitations to others in your network or other networks you belong to in order to connect with them;
• We may also ask you for information at other times, for example when you report a problem with our websites;
• If you contact us, we may keep a record of that correspondence to enable us to deal with the concern, question or other matter raised;
• Details of your visits to and interaction with our websites and with our communications to you including, but not limited to, traffic data, location data and web-logs of access to the resources and services available via these websites, whether this is required for our own purposes or otherwise.

How is your information used?

We use the information you provide to us to:

• Provide you with information and services that you request from us, including DocCom Locum and DocCom Alerts (if applicable);
• Carry out services requested by you, for example, to send your invitations to connect with others in your network or other networks to which you belong;
• Allow you to participate in interactive features of our service (such as chat rooms, bulletin boards and professional networking areas; when you have registered to do so;
• Ensure that content from our websites is presented in the most effective manner for you and for your computer;
• Help us better understand the effectiveness of our websites, services and communications and how these are used by you;
• Inform you of important professional or practice messages, updates and bulletins from the NHS, the Royal Colleges or other similar bodies; and
• Notify you about changes to our services.

We may occasionally send you additional communications about information and services we feel may be of interest to you. This will only come from us (or our agents) and only if you consent to receive these communications. If at any time you do not wish to continue to receive these communications, please send an email to support@doccom.info.

Doccom Locum

If at any future time you do not wish to continue to receive alerts or other communications from DocCom Locum, please send an email to support@doccom.info.

Who is your information shared with?

We will share your information with the professional organisation you belong to, to enable the organisation to manage its use of the services provided by these websites (including DocCom Alerts and DocCom Locum, if applicable) and to receive the benefit of those services.

If you are a medical professional and receive the benefit of DocCom Locum, we may share your personal information with other organisations that have registered to use DocCom Locum and may have locum vacancies available from time to time.

In addition, we may disclose your personal information to third parties:

• If we are required to do so by law or if we believe that such action is necessary protect and defend the rights, property or personal safety of us, these websites or our visitors. This may include exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction;
• If DocCom or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets subject to the continued protection of your privacy rights.

We may provide aggregated data to the NHS and/or the Department of Health such as data regarding grades, specialities and location, but this data will include no personally identifying information.

Where is your information stored?

All information you submit via these websites is stored by our service provider on secure servers within the European Union. This is necessary in order to process the information and to send you information in accordance with the Terms of Use and this Privacy Policy.

Security

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. Do not share your password with anyone.

Due to the nature of data transmission via the internet, we cannot guarantee the security of your data whilst it is being transmitted to our websites, and any such transmission is at your own risk. Once we have received your information, we have security procedures and features in place to attempt to protect against the loss, misuse and alteration of personally identifiable data within our control. For example, only authorised personnel have access to user information. While we cannot ensure or guarantee that loss, misuse or alteration of data will not occur, we use our best efforts to prevent this.

IP addresses and cookies

We may collect information about your computer, including where available, your IP address, operating system and browser type, for system administration and to report aggregate information. This is statistical data about our users' browsing actions and patterns and does not identify any individual. We may from time to time supply third parties such as the owners or operators of websites from which it is possible to link to our websites, with statistical information relating to the users linking to our websites. You cannot be identified from this information.

For the same reasons, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive to store and sometimes track information about you. They help us to improve our sites and to deliver a better and more personalised service. They enable us to:

• Estimate our audience size and usage pattern;
• Store information about your preferences, and so allow us to customise our websites according to your individual interests;
• Speed up your searches;
• Recognise you when you return to our websites;
• Measure and analyse actions such as which content or communications are views and in which order;
• Ensure that you are not being asked to register twice; and
• Enable you to access subscriber only areas of our websites.

Our system will issue cookies automatically when you log on to our websites, but, if you prefer, you can that by activating the setting on your browser which allows you to refuse the setting of cookies. Your help screen or manual will tell you how to do this. However, if you select this setting you may be unable to access certain parts of our websites or take full advantage of our websites.

Cookies are specific to the server that created them and cannot be accessed by other servers, which means that they cannot be used to track your movements around the web. Although they do identify a user's computer, cookies do not personally identify users.

Third party websites

Our sites may, from time to time, contain links to other websites. We are not responsible for the privacy policies or the content of such websites. Please check these policies before you submit any personal data to these websites.

Your rights

You have a legal right to a copy of the personal information about you held by us. If you request a copy or your personal information held by us, we may charge you a fee of £10 to meet our costs in providing you with details of the information we hold about you.

You can manage your own personal settings and your account profile information using DocCom.Me.As mentioned above, you also have a right to prevent us using your personal information for direct marketing purposes.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and we may let you know about changes by e-mail.

Contact

Please email any questions, concerns, comments and requests regarding this privacy policy to support@doccom.info or write to us at: